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PLEASE READ THIS RETURN / CANCELLATION POLICY VERY CAREFULLY.

BY ACCESSING, BROWSING, SHOPPING, OR OTHERWISE USING THIS WEB SITE, YOU AGREE TO BE BOUND BY THIS POLICY.

All orders can be cancelled prior to the order being placed with the manufacturer without penalty. Once the order is placed with the manufacturer a cancellation request is considered a "RETURN" subject to the following stipulations.
  • Returns for any reason must be requested within 7 calendar days from the date your merchandise is delivered. No returns will be accepted after 7 days.
  • Returns will be subject to a restocking fee and return shipping charges.
  • To return merchandise, contact Customer Service to obtain a Return Material Authorization(RMA).
  • Once you are issued an RMA, the merchandise must be shipped back within 7 days. Failure to do so within 7 days may void the RMA and prevent credit for the return. In this instance the customer is still responsible for making payments to Purchasing Power until the order is paid off.
  • All returns must be in original packaging, factory seals unbroken: all peripherals, manuals, software and factory enclosures must be included.
ITEMS DELIVERED BY FREIGHT AND OTHER SELECT PRODUCTS ARE NOT RETURNABLE ONCE THE PRODUCT HAS SHIPPED FROM THE VENDOR - refer to invoice for specific details regarding your purchase.

To return or cancel your purchase click here to find out how to contact Customer Service.

This is our general return / cancellation policy. Specific items may have additional restrictions. Please read your order information carefully.

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